Mon-Thu 07:30 - 16:30 | Fri 07:30 - 13:30

Report a Problem

Report service interruptions so our teams can respond. Have your address and account number ready.

Electricity

Outages, faulty meters, cable faults, streetlights.

013 690 6333 Call now

Water

Burst pipes, no water, low pressure, leaks.

013 690 6444 Call now

Sewerage

Blocked drains, spills, manhole overflows.

013 690 6444 Call now

Waste

Missed collections, illegal dumping, bins.

013 690 6222 Call now

Roads & stormwater

Potholes, blocked drains, damaged signs.

013 690 6222 Call now

Fraud & ethics hotline

Report corruption or fraud anonymously.

0800 204 228 Call now

Log a fault online

Prefer not to call? Submit the details and our call centre will create a reference and follow up.